About Us

Anne Pick­les -
Fire and Res­cue NSW

Anne Pick­les is Oper­a­tional Capa­bil­i­ty Project Man­ag­er in the Capa­bil­i­ty Man­age­ment Branch of Fire and Res­cue NSW (FRN­SW), which reviews and plans FRNSW’s ser­vice deliv­ery strate­gies. Anne also devel­oped FRNSW’s emer­gency man­age­ment pol­i­cy and plan­ning frame­work and leads the devel­op­ment of its emer­gency man­age­ment plans.

Anne has worked for FRN­SW for more than 30 years, in which time she has been involved with near­ly every aspect of the ser­vice. Start­ing as the Librar­i­an, she became famil­iar with the emer­gency man­age­ment lit­er­a­ture, in which she main­tains an active inter­est, and was a founder mem­ber of the Aus­tralian Librar­i­ans in Emer­gency Ser­vices (ALIES) net­work. She then moved into admin­is­tra­tion, gain­ing expe­ri­ence in knowl­edge man­age­ment, pol­i­cy and pro­ce­dure devel­op­ment, gov­er­nance and risk, strat­e­gy and plan­ning and the work­ings of government.

In 2005 Anne was award­ed the Pub­lic Ser­vice Medal for out­stand­ing lead­er­ship in the devel­op­ment and imple­men­ta­tion of infor­ma­tion man­age­ment prac­tices and coor­di­nat­ing the devel­op­ment of pro­ce­dures tar­get­ing the infor­ma­tion needs of fire­fight­ers, par­tic­u­lar­ly in rela­tion to occu­pa­tion­al health and safe­ty. Anne has also been award­ed the FRN­SW Long Ser­vice and Good Con­duct Medal and two Clasps.

Anne involved in the start-up of FRNSW’s Lessons Learned Cen­tre and worked with fire­fight­ers to gath­er and analyse oper­a­tional expe­ri­ence and turn it into explic­it knowl­edge to dri­ve con­tin­u­ous improve­ment in safe­ty and ser­vice deliv­ery. Anne has cham­pi­oned diver­si­ty and inclu­sion in the devel­op­ment of FRN­SW pol­i­cy and is a mem­ber of the FRN­SW Women’s /​Inclusive Net­work and the Aus­tralian Women in Emer­gen­cies Network.

Anne has a Grad­u­ate Diplo­ma in Library Sci­ence and a Bach­e­lor of Arts degree from Syd­ney Uni­ver­si­ty. She reads wide­ly and is an active cit­i­zen scientist.

As a vol­un­teer, Anne con­tributed 20 years ser­vice to 2MBS-FM, a com­mu­ni­ty radio sta­tion broad­cast­ing clas­si­cal music. Cur­rent­ly, Anne does bush regen­er­a­tion with her local coun­cil and the Friends of Lord Howe Island. She enjoys eco-tour­ing the more spec­tac­u­lar areas of Aus­tralia with a par­tic­u­lar fond­ness for islands.