Anne Pickles -
Fire and Rescue NSW
Anne Pickles is Operational Capability Project Manager in the Capability Management Branch of Fire and Rescue NSW (FRNSW), which reviews and plans FRNSW’s service delivery strategies. Anne also developed FRNSW’s emergency management policy and planning framework and leads the development of its emergency management plans.
Anne has worked for FRNSW for 29 years, in which time she has been involved with nearly every aspect of the service. Starting as the Librarian, she became familiar with the emergency management literature, in which she maintains an active interest, and was a founder member of the Australian Librarians in Emergency Services (ALIES) network. She then moved into administration, gaining experience in knowledge management, policy and procedure development, governance and risk, strategy and planning and the workings of government.
In 2005 Anne was awarded the Public Service Medal for outstanding leadership in the development and implementation of information management practices and coordinating the development of procedures targeting the information needs of firefighters, particularly in relation to occupational health and safety. Anne has also been awarded the FRNSW Long Service and Good Conduct Medal and Clasp.
Anne involved in the start-up of FRNSW’s Lessons Learned Centre and worked with firefighters to gather and analyse operational experience and turn it into explicit knowledge to drive continuous improvement in safety and service delivery. Anne has championed diversity and inclusion in the development of FRNSW policy and is a member of the FRNSW Women’s Network and the Australian Women in Emergencies Network.
Anne has a Graduate Diploma in Library Science and a Bachelor of Arts degree from Sydney University. She reads widely and is an active citizen scientist.
As a volunteer, Anne contributed 20 years service to 2MBS-FM, a community radio station broadcasting classical music. Currently, Anne does bush regeneration with her local council and the Friends of Lord Howe Island. She enjoys eco-touring the more spectacular areas of Australia with a particular fondness for islands.